Location

KF Armory, LLC
5755 N. Point Parkway #49
Alpharetta, Georgia USA 30022
678.990.3038
[email protected]

We’re open Monday – Friday
9:30 a.m. – 5:30 p.m. EST
And by Appointment

Frequently Asked Questions

In stock or backorder?

What's the deal, is it "In-Stock" or "can be backordered"?

Sometime both.

Our product stock status is updated in real time, so for example if "in stock" says (4), there are (4) of that item physically "in stock" at our store ready to ship.

Often the stock status will say "can be backordered," this simply means this item is also available for backorder. For example if you want an item that has (4) "in stock, but you need (5), (4) of that item may be shipped immediately to you and we will place a backorder or (1) for you.

If an item has stock status says "Out of stock (can be backordered)", we have (0) of this item in-stock. If ordered, we will immediately request this item from the manufacturer for you. Depending on the manufacturer the backorder process may be as fast as next business day to an indeterminate length of time. We will communicate with you the status of your backorder and work with you with alternative solutions when appropriate. If you have any questions regarding backorders please contact us.

How do we determine shipping charges?

Our delivery charges are updated in real time from FedEx and will vary depending on the speed you choose for delivery, dimensional weight of the item(s) shipped, and value of the item(s) to insure. If your requirement is urgent we suggest you call our store (678) 990-3038 prior to ordering to ensure you receive your order in the most expedited manner.

Items that must be transferred to an FFL will have a shipping fee included in the price of the item. Transfers to Georgia FFLs will be charged the actual shipping price and applicable sales tax.

If you choose "Hold For In-Store Pickup" no shipping charge will be added, however Georgia sales tax will be assessed.

Which payment methods are accepted in the online shop?

Visa, Mastercard, American Express, Cash, Check, Money Order. All checks and Money Orders must clear our bank account before items any items are shipped to you, no exceptions.

How long will delivery take?

Delivery can be a fast as overnight to 7 or more business days depending on the speed you choose for delivery and when the item ships from our store.

How secure is shopping in the Online Shop? Is my data protected?

KFArmory.com website is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer (SSL) encryption.

What exactly happens after ordering?

Your items or items are picked, boxed, and shipped! You may check the status of your order at Order Status, email at [email protected], or call us at (678)990-3038.

Do I receive an invoice for my order?

Yes, it is available in My Accounts and will be emailed to you upon ordering.

My order failed, what's going on?

We understand that order failures are frustrating. The most likely reason for order failures is the transaction being declined by your bank. Sometimes the order amount is flagged by your bank as suspicious and declined. Another cause for failures is due to our fraud detection. Our systems require that you enter your information exactly as it is listed with your bank, if the information differs significantly, your order may be declined. But don't panic! Please reach out to us and we can often clear up any problems with a phone call or email.

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